Effective date: November 10, 2026

Who we are

Shop Profit Engine is an assumed name of Summer Raine Rose LLC, 120 Highway 332 W, Suite B4, Lake Jackson, TX 77566-4018. Contact: support@shopprofitengine.com.

This policy explains how SPE handles information connected with its website, inquiries, subscriptions, onboarding, and support.

Information we receive

We receive information you provide, such as your name, business name, contact information, business address, subscription and transaction information, onboarding answers, business details, content approvals, supplied materials, support correspondence, and communication-permission records.

Our website and service providers may also process technical information needed to deliver and secure their services, such as IP addresses, browser information, and access logs. Please do not place payment-card details, passwords, or unnecessary sensitive information in onboarding forms or support emails.

How we use information

• Respond to inquiries and provide support.
• Administer subscriptions and payments.
• Prepare, verify, host, and maintain customer websites.
• Record approvals and communication permissions.
• Protect the service and investigate misuse.
• Handle cancellations, billing questions, and legal obligations.

We do not treat an inquiry or service request as blanket permission for promotional texting.

Service providers

We use providers to support hosting, customer management, payments, communications, internal operations, and content preparation. Stripe processes subscription payments. HighLevel supports customer website and CRM services. Authorized personnel and providers may access information as necessary to perform their functions.

We may use AI-assisted tools to help prepare or review business content. Sensitive information should not be supplied for website-copy preparation.

Information collected for repair shops

When someone contacts a repair shop through its website, the information is intended for that shop. The shop uses it to respond and provide its services. SPE and its providers may process the information to operate and support the platform. SPE does not use a shop’s customer list to market SPE services independently.

Each shop is responsible for appropriate privacy and communication disclosures for its customer relationships. This policy does not replace the shop’s own privacy policy.

Mobile information and consent

We do not sell or share mobile numbers, SMS opt-in records, or messaging consent with third parties or affiliates for their own marketing or promotional purposes. We may provide information to communication providers as necessary to deliver permitted messages, support the service, and maintain opt-out records.

Recipients can withdraw messaging permission using the instructions in the message, including replying STOP where supported. Permission for one conversation or purpose does not automatically authorize unrelated promotional messages.

Other disclosures

We may disclose information when reasonably necessary to comply with law, respond to lawful requests, investigate misuse, or protect rights and security. Relevant information may transfer as part of a sale, merger, or other business transfer, subject to applicable protections and required notices.

Retention and security

We retain information according to its purpose, applicable obligations, and our record-retention procedures. Billing records, consent records, customer inquiries, and onboarding materials may have different retention periods. Cancellation does not necessarily result in immediate deletion. Some records must be retained for legal, accounting, security, or opt-out purposes.

We use reasonable safeguards appropriate to the information involved. No storage or transmission method is completely secure.

Your requests

Contact support@shopprofitengine.com to request access to, correction of, or deletion of information associated with you. We may verify your identity or authority. Requests are subject to applicable rights, obligations, and permitted exceptions.

For information supplied directly to a repair shop, contact that shop first. SPE will assist within its role.

Policy changes

The effective date identifies the policy version. We will provide notice of material changes when required.

Contact

For privacy questions or requests, email support@shopprofitengine.com or write to the address above.